Dental Clinic Volunteer Position

PURPOSE:

To assist with the Dental Clinic staff with clerical and other associated duties as requested.

DUTIES:

1) Relay information or request of patient to staff.

2) Run errands within the medical center.

3) Prepare chart packs and supplies.

4) Restock supplies.

5) Filing.

6) Respect privacy.  

7) Introduce yourself.

GUIDELINES:

∙ Perform duties in a courteous, friendly manner that fosters superior customer service.

∙ Ability to effectively communicate in English both orally and in writing.

∙ Confidentiality is of utmost importance.  All information pertaining to a patient, patient records, condition, family, and fellow employees must be kept confidential.  Such information must be communicated in a professional manner and only when deemed appropriate by staff.

∙ Volunteers must have a clear understanding of patients’ rights.

∙ Observe all safety and health regulations in accordance with the safe work procedures and policies of the medical center.  Report unsafe acts/conditions and injuries to supervisor promptly.

∙ Volunteers do not perform direct patient care.

GENERAL REQUIREMENTS 

Volunteers are required to attend orientation and at least one training shift from the Volunteer Office.  Volunteer shifts in Dental Clinic will be 4 hours, shifts to be determined by the Dental Clinic.  Orientation to the Dental Clinic is done by a staff member.  The area is also responsible for completing a Department Orientation Form to be placed in the volunteer’s file located in Volunteer Services.  Regulation volunteer uniform and QMC name badge.